Support and FAQs
Got questions? Find answers below or reach out to us.
We are here to serve you better
We are here to serve you better
Signing In & Out
- How do I sign in to my Boost app with MyDigital ID?
- What verification methods are available for MyDigital ID sign-in?
- What happens after I complete MyDigital ID verification?
- If I sign in using MyDigital ID, can I still sign in using my Boost password?
- I am unable to sign in to my Boost app using MyDigital ID, what should I do?
- Is MyDigital ID sign-in available to all Boost users?
- I tried signing in to my Boost account using MyDigital ID but it says “Couldn’t find your account”. What should I do?
- Does Boost store my MyDigital ID information?
- Does Boost remember that I have used MyDigital ID for sign-in before?
- How do I sign out from my account?
- Why am I getting SMS from Boost?
- I tried to key in my password or PIN and got logged out of the app. Once I try to sign in, it says my account is locked.
- Why am I experiencing technical difficulties with my Boost App?
- How do I close my Boost account?