Support and FAQs
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Prepaid Topups & Data Packages
- How do I top up mobile credit?
- Why can't I top up my mobile credit?
- How do I purchase data packages?
- I bought an Xpax internet plan but the amount of mobile credit deducted is wrong.
- How do I get more information about the available data packages and the benefits included in each plan?
- Why is my mobile credit balance different from what is reflected in my mobile operator's app?
- Why is my mobile credit and internet balance (Xpax user) different from what is reflected in mobile operator's app?
- I can't seem to subscribe to my desired Xpax internet plan even though I have sufficient mobile credit balance.