I can't seem to subscribe to my desired Xpax internet plan even though I have sufficient mobile credit balance. What should I do?
There might be various why you might not be able to subscribe to your desired internet plan:
1. Prepaid mobile number might be inactive: Please check with your mobile operator whether it is inactive and whether they can reactivate it.
2. Connectivity issues: Please check your connection then try subscribing to the internet plan again.
If the issue persists, please submit a request to us at https://support.myboost.co/hc/en-us/requests/new so that we can help you resolve your issue.