- What is Travel eSIM?
- How does an eSIM work?
- Who can use Travel eSIM?
- What kind of plans are available?
- Where can I use Travel eSIM?
- Does Travel eSIM include voice calls or SMS?
Support and FAQs
Got questions? Find answers below or reach out to us.
We are here to serve you better
We are here to serve you better
Bills & Prepaid Top Ups
- How do I add a new biller/utility bill in my Boost App?
- How do I make bill payments using my Boost Wallet?
- How do I remove a bill account?
- How quickly will my bill payment be reflected in my biller account?
- How do I view my previous bill transactions/payments?
- Why can't I pay my Utility Bill?
- Do I need to create an account or be an existing Boost user to use BoostBills Web?
- Which devices can I use BoostBills Web on?
- What kind of bills can I pay for on BoostBills web?
- The bill that I want to pay for is only available on the Boost App, what should I do?
- Will I receive a receipt for my transactions?
- Will I earn any Boost rewards on my transactions?
- How do I top up mobile credit?
- Why can't I top up my mobile credit?
- How do I purchase data packages?
- I bought an Xpax internet plan but the amount of mobile credit deducted is wrong. What should I do?
- How do I get more information about the available data packages and the benefits included in each plan?
- Why is my mobile credit balance different from what is reflected in my mobile operator's app?
- What is Boost International Top-up?
- Why should I use Boost International Top-up?
- Who can use Boost International Top-up?
- Who can I top-up for using the Boost International Top‑up feature?
- How do I use Boost International Top-up feature?
- How long does it take for a Boost International Top-up to be credited?
- What is Boost Roaming Pass (Prepaid)?
- Who is eligible and which mobile operators are supported for Boost Roaming Pass (Prepaid)?
- What roaming pass and destinations are available?
- How do I purchase Boost Roaming Pass (Prepaid)?
- How is the roaming pass activated and when does the validity begin?
- Are there any restrictions for the Boost Roaming Pass (Prepaid)?