Support and FAQs
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Credential on File
- What is an Credential on File?
- How do I set up my Credential on File as payment method using Boost e-wallet?
- What should I do if my Credential on File is not working?
- How do I remove the Credential on File feature?
- How do I request for refund?
- How long does it take for the refund to be credited back into my account?
- Are there any additional fees when using Boost e-Wallet for Credential on File at merchant platforms?
- Where can I view my transaction history?
- What should I do if my money has been deducted from the Credential on File but does not reflect on the merchant's site?
- What should I do if my funds were wrongly deducted?
- Who should I contact if I have more questions about Credential on File payments relating to a specific merchant?
- Where can I find more about Boost e-wallet Credential on File feature ?