Support and FAQs
Got questions? Find answers below or reach out to us.
We are here to serve you better
We are here to serve you better
Vouchers
- How do I purchase vouchers for myself?
- What does "Limit reached" mean when I try to purchase a voucher?
- How do I send a voucher as a gift?
- How do I view my purchased vouchers?
- Who can I send a gift voucher to?
- How will my family/friends receive a gift voucher?
- How do I redeem my purchased vouchers?
- What should I do if I did not receive a voucher code?
- How can I use Boost on the Fave App?
- What should I do if my newly bought vouchers are invalid?
- What if my voucher code is damaged or unreadable?
- I keep getting an invalid code error, what should I do?
- If I encounter trouble redeeming my FaveDeals or had less than a pleasant experience at Fave’s Partners outlet, what should I do?
- How will my refund for FaveDeals & FavePay be processed?
- Why can’t I pay using Boost for my Fave transaction?
- How do I make a FavePay transaction using Boost?
- Why should I use Boost to pay on the Fave app?