Support and FAQs
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Boost UnionPay Service
- 1. What is the Boost UnionPay Service in the Boost App?
- 2. Who can use the Boost UnionPay Service?
- 3. How do I activate the Boost UnionPay Service in my Boost App?
- 4. Where can I use UnionPay Local in Malaysia?
- 5. Are there any fees for using UnionPay Local?
- 6. How do I make a local purchase in Malaysia using UnionPay Local?
- 7. Where can I use UnionPay International?
- 8. What is the requirement for enabling cross border payment?
- 9. How can I pay to overseas merchant using Boost App when I’m traveling abroad?
- 10. Where can I make cross border payment using Boost App?
- 11. In what currency I will be charged when I make cross border payment via Boost App?
- 12. Is the exchange rate, shown before payment confirmation in the Boost App, in real time?
- 13. Why is the estimated total amount shown in the Boost App during cross border payments different from the actual amount charged and shown in the success payment page?
- 14. Are there any fees for cross-border payment?
- 15. How do I make an international purchase using UnionPay International?
- 16. How secure is the Boost UnionPay Service in Boost App?
- 17. What should I do if I encounter an issue with a transaction using the Boost UnionPay Service?
- 18. Can I dispute a transaction made through Boost App using the Boost UnionPay Service?