New To Boost

About Boost

• What is Boost?
• Why should I use Boost?
• What can I do with Boost?
• How do I download the Boost App?
• If I have more than one mobile number, can I use one Boost account on all of them?
• Is there any way to use two Boost accounts in one phone simultaneously?

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Boost Wallet

• What is a Basic Wallet?
• What is a Premium 10k Wallet?
• What is a Premium Wallet?
• What are the differences between Basic Wallet, Premium Wallet & Premium 10k Wallet?
• Where can I pay with Boost?
• What does it mean that if I have reached my wallet limit?

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Registration

• I have reached the maximum number of accounts that I can create on my phone. Why is this so?
• How do I register a new Boost account?
• Why does it showed that my mobile number is already linked to a Boost account upon registration?

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Boost Live Chat

• How do I connect to Boost Live Chat?
• What languages does Boost Live Chat supports?
• What are the Operating hours for Boost Live Chat?
• How long will it take to resolve an issue if I escalated my case via Live Chat?
• Why is Live Chat service only available for Boost Loyalty Silver Sergeant (L2) & Gold General (L3)?
• What happens if I leave the chat screen by clicking the back button from the chat box?

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Getting Help

• How do I contact Boost for help?
• How do I submit a request on Boost?
• How do I view my existing requests that I have submitted to Boost?
• Does Boost have a hotline number and how do I contact Boost?

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