Why is it important to repay my contracts on time?
- You are required to make the relevant payments in accordance with the relevant Boost PayFlex offering.
- You can make payment via the Pay Now or Pay All Now features through the dashboard whereby payment will be deducted from your Boost e-Wallet or the payment will be deducted via direct debit during the payment due date.
- You should always have a sufficient sum of balance in your account for the direct debit mandate for the payment.
- Kindly note, during the deduction via direct debit, the Pay Now or Pay All Now features will be disabled to avoid double payments.
- Do contact Boost Credit if you foresee difficulties in making repayments, please email Boost Credit at creditinfo@myboost.co before the repayment due date(s) so that Boost Credit can provide the assistance you may require. Until a solution is achieved and agreed in writing by the parties, your obligation to make prompt payments on the due date(s) continues, failing which, you will incur such late payment charges accordingly.
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If you have more questions about PayFlex, chat with Boba, our new AI-powered chatbot who will be able to answer your questions swiftly.
If you are an existing PayFlex customer, you can find the help you need at our PayFlex Help Centre in the Boost app to receive help within 2-5 business days. Thank you for your patience!