About Boost PayFlex

When you first signed up for PayFlex, you would have consented to link your bank account or debit card for auto deduction of your PayFlex contract dues. The auto debit will be triggered on the contract due date.

 Linked via Bank Account

Automatic deductions from your linked bank account happen on the working days of your contract due date, excluding weekends and public holidays. Don’t worry, you will not be charged late payment fees should your repayment date fall on any of these exclusion days.

Linked via Debit Card

Automatic deductions from your linked debit card will be charged on your contract due date, including weekends and public holidays.

Please ensure you have sufficient funds in your bank account or debit card to cover the payment on the contract due date.

If you wish to make early repayments, you can also manually repay your contract via your Boost e-Wallet, debit card or online banking (FPX) - any time at all! Just follow these simple steps:

1. On the Boost PayFlex dashboard, click the "Pay Now" or "Repay All" button.

2. You can select to repay via your Boost e-Wallet, debit card or online banking (FPX). 

3. Once selected, you are required to confirm the transaction by:

• Boost e-Wallet: Biometric authentication or six digit PIN.
• Debit card: Card authentication if it is a newly added card.
• FPX: Logging into your bank account to authenticate the transaction.

4. Upon successful payment, you will be brought to the "Success" screen.

Please note that you are unable to make payment to your contract immediately after your transaction. Please wait at least 3 days after your transaction if you would like to make a manual repayment towards your contract.

In the event that you have manually repaid for a PayFlex contract (via Boost e-Wallet) that has been auto-debited from your bank account/debit card as well, don't worry! We will automatically refund your repayment back to your Boost e-Wallet.

For manual repayment via debit card, we will automatically refund your repayment to the debit card that you have linked to your PayFlex account.

For manual repayment via FPX, please contact us at the PayFlex Help Centre for manual refund as we are not able to process automatic refund via FPX.