Support and FAQs
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CashUp
- What is CashUp?
- How do I earn cashback through CashUp?
- How do I transfer out my CashUp cashback earnings into my Boost wallet?
- How long does it take for the process to transfer my cashback earnings into my Boost wallet?
- What does "Amount Ready" mean in my Cashup account?
- How do I check the total Cashback that I have transferred out to my Boost wallet?
- The status of my cashback says "Pending". What does it mean?
- My Cashback status did not change from "Pending" to "Ready" after the validation period. What should I do next?
- I received a "Rejected" status at my Cashup cashback earning. What does it mean?
- How is my Cashback calculated?
- Why didn't I get my Cashback?
- What should I do if my Cashback is not reflected correctly in my CashUp account?
- How does CashUp track all of my cashback?
- Where can I get my order ID from?
- Would I still be eligible for cashback even if I did not pay with Boost?
- I forget to click through Cashup, how do I track my cashback?
- The merchant's link in not working. What should I do?