Support and FAQs
Got questions? Find answers below or reach out to us.
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- Why is my wallet balance not updated even after my bank account has been deducted?
- How do I add money to my Boost Wallet?
- Is there a minimum or maximum amount of money I can add into my Boost Wallet?
- Why can't I add money?
- Why did I receive a timeout message when I was trying to add money?
- How do I delete an existing card/payment option in my Boost wallet?
- How do I transfer out money from my wallet?
- Why am I unable to add my debit card, credit card or bank account?
- Why is my saved card removed when I try to add money into my wallet?
- Why is my saved card not visible when I sign into a new device?
- Can I use international debit or credit card on my Boost Wallet?