Support and FAQs
Got questions? Find answers below or reach out to us.
We are here to serve you better
We are here to serve you better
Boost Live Chat
- How do I connect to Boost Live Chat?
- What languages does Boost Live Chat supports?
- What are the Operating hours for Boost Live Chat?
- How long will it take to resolve an issue if I escalated my case via Live Chat?
- Why is Live Chat service only available for Boost Loyalty Silver Sergeant (L2) & Gold General (L3)?
- What happens if I leave the chat screen by clicking the back button from the chat box?
- What happens if I quit the app while in a chat session?
- How do I view the previous chat history logs in the Boost app?
- What happens when Live Agent is busy once the user initiated the chat?
- How do I upload attachments via chat screen box?
- Can I request a transcript upon completion of the chat?
- How do I leave a comment or rating once we end the chat?