I made a bill payment but it wasn't reflected on my biller account. What should I do?
In the event that your bill payment was not reflected within the specified processing time, you may reach out to us via https://support.myboost.com.my/hc/en-us/requests/new with the details below:
> Mobile Number Registered with Boost:
> Screenshot of the transaction page in the Boost app (highlight the affected transaction)
> Screenshot of the e-receipt of the bill payment sent to your email address registered with Boost