Why is my wallet balance not updated even after my bank account has been deducted?
| In the event an amount is deducted from your debit card/credit card or bank account and your Boost Wallet balance is not duly updated, please submit a request to us at https://support.myboost.com.my/hc/en-us/requests/new with the details below for further assistance: > Phone number registered in Boost > Number of transaction > Date & Time of transaction > Cash-in method (i.e., online banking/card) > Bank transfer receipt / Statement receipt screenshot |