What documentation do I need to provide to get a higher credit limit?
You will be required to upload your official/original EPF statement that is downloaded from the new KWSP portal or KWSP app. Please note that scanned copies or photos of your EPF statement will automatically be rejected by the system.
To ensure a seamless application, please ensure that your EPF statement meets the following criteria:
- PDF format only
- Do not modify or edit the file after downloading it from KWSP
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If you have more questions about PayFlex, chat with Boba, our new AI-powered chatbot who will be able to answer your questions swiftly.
If you are an existing PayFlex customer, you can find the help you need at our PayFlex Help Centre in the Boost app to receive help within 2-5 business days. Thank you for your patience!