I received multiple deductions for my Boost PayFlex payment. What should I do?
If you have made repayment via Boost wallet but your bank account balance was still deducted, an automatic refund will be processed within a maximum of 4 working days. If you have not received a refund within 4 working days, please contact us at the PayFlex Help Centre. In the event of our error, we will process a refund accordingly.
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If you have more questions about PayFlex, chat with Boba, our new AI-powered chatbot who will be able to answer your questions swiftly.
If you are an existing PayFlex customer, you can find the help you need at our PayFlex Help Centre in the Boost app to receive help within 2-5 business days. Thank you for your patience!