Why can't I click the 'Pay Now' / 'Repay All' button?
There could be a few reasons why you could not click the 'Pay Now' or 'Repay All' buttons:
1. Your bank account auto-debit may be in progress: To avoid double payments, we have disabled the buttons for customers to repay manually.
2. There might be an issue with your account.
Please contact us at the PayFlex Help Centre so that we can help you resolve your issue.
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If you have more questions about PayFlex, chat with Boba, our new AI-powered chatbot who will be able to answer your questions swiftly.
If you are an existing PayFlex customer, you can find the help you need at our PayFlex Help Centre in the Boost app to receive help within 2-5 business days. Thank you for your patience!