Rewards and Campaigns

1. What is the CELCOMDIGI x BOOST BANK RM 1.20 PREPAID TOP UP & RM 2.40 POSTPAID BILL PAYMENT PARTNER WALLET CAMPAIGN?

"The Campaign offers eligible users to use one of the two promocodes via the Boost app to redeem Partner Wallet (""Reward"") from 8th August 2024 to 7th November 2024:

""CDPREPAID"": Redeem one (1) RM 1.20 CelcomDigi Prepaid Top-Up Wallet.
Limited to first 37,500 redemptions, on a first-come, first-served basis.

""CDPOSTPAID"": Redeem one (1) RM 2.40 CelcomDigi Postpaid Bill Payment Wallet.
Limited to first 18,750 redemptions, on a first-come, first-served basis."

2. What is the campaign period?

8th August 2024 until 7th November 2024

3. Who is eligible to redeem the Reward?

To be eligible to enjoy the Reward, you will need to meet the following criteria:
a) New to Boost Bank
- Register Boost Bank account via Boost app.
- Spend min. RM20 on CelcomDigi postpaid or prepaid bills every month. using the Boost app as your payment method
- Not have redeemed any other Boost Bank Partner Wallets, such as BOOSTMYDIN or BOOSTGETRAVEL.

b) Existing Boost Bank customer registered via Boost Bank app
- Linked their Boost Bank account with their Boost app, and
- Spend min. RM20 on CelcomDigi postpaid or prepaid bills every month using the Boost app as your payment method
- Not have redeemed any other Boost Bank Partner Wallets, such as BOOSTMYDIN or BOOSTGETRAVEL.

4. How can I redeem the reward? "Just complete the following steps:
1) Open your Boost app and navigate to Profile > Redemption Code.
2) Enter the promo code “CDPREPAID” or “CDPOSTPAID.”
3) Upon successful redemption, you can view your ""CelcomDigi Prepaid Wallet:"" or ""CelcomDigi Postpaid Wallet:"" under ""My Partner Wallets"" on your Boost app homepage.

To utilize your reward:
a) CelcomDigi Prepaid Wallet: Spend min. RM30 in a single transaction to top up Celcom XPAX or Digi prepaid via the Boost app
b) CelcomDigi Postpaid Wallet: Spend min. RM60 in a single transaction to pay Celcom or Digi bills via the Boost app"

5. When does the reward expire?

The reward must be used within 30 days from when you redeem it or until it is fully utilized, whichever comes first.

6. I've signed up for a Boost Bank account via the Boost Bank app but encountered an error message when I tried to redeem the Promocode on the Boost app. What should I do?

"To resolve this issue, follow these steps:​​

Step 1: Please ensure you're using the latest app version (v7.2 and above for both iOS and Android)

Step 2: Link your Boost Bank account to the Boost app. Open your Boost app, tap on the 'Bank' icon, enter your BANK PIN, and log in to your Boost Bank dashboard.​​
(Skip this step if you signed up for your Boost Bank account via Boost app)

Step 3: Retry redemption process. After successfully logging in to your Boost Bank dashboard, return to your Boost app homescreen, go to Profile > Redemption Code, and retry the redemption process again. You should now be able to redeem it successfully.​​

If the issue persists, please contact Boost Bank/Boost eWallet support team for further assistance via one of the channels below:
Hotline: +603 8658 3000
Email: support@myboostbank.co
Webform: https://myboostbank.zendesk.com/hc/en-gb/requests/new

or

For Boost Wallet related enquiries, please contact:
Email: support@myboost.co"

7. Where can I find the campaign terms and conditions?

You can find the full terms and conditions here