Why am I deducted RM240 when I fill up fuel via self-service pump/ Automatic Fuel Dispenser?
When you use your Beyond Card to fill up fuel via self-service pump, RM240 pre-authorization will be deducted from your Boost Wallet temporarily. The additional amount charged will be reversed based on the final amount of the fuel transaction. This is done to ensure that there is sufficient balance in your Boost Wallet prior to dispensing fuel.
Please ensure that you have sufficient balance of at least RM240 in your Boost Wallet before performing a self-service pump.
If your Boost Wallet balance is less than RM240 or you wish to avoid a pre-authorization at self-service pumps, you are advised to go to the cashier where the exact purchase amount will be charged.
Note:Pre-authorization is only applicable for Boost Wallet as the Source of Fund. Pre-authorization is not supported for Boost PayFlex for the time being. If your Source of Fund is set to Boost PayFlex, your Boost Wallet will be deducted to complete your transaction.
Certain petrol stations may set a higher pre-authorization amount beyond RM200. In such cases, we will hold an additional 20% of the said amount (e.g. If Petrol Station A charges RM250 pre-authorization, we will deduct RM300 from your Boost wallet temporarily. The balance will be refunded based on the final fuel amount).