Why is the amount due not auto-debited from my bank account after the due date?
- The duration taken by each bank to process the auto debit may vary. Please note also that auto-deductions are made during working days, which excludes weekends and public holidays.
- It may take a few days from your due date to process the auto-debit from your linked bank account. Don't worry, you won't be charged with any fees within the 5 days after your due date.
- If your auto-debit isn't reflected after 5 days, please contact creditinfo@myboost.co. or you can pay via the Boost PayFlex Dashboard in the Boost app. Repayments will be done using your Boost Wallet.